As of yesterday, the Malta Financial Services Authority (MFSA) has issued a circular about the measures for the processing of physical documentation, addressed to all authorised persons and entities, applicants and prospective applicants.

Incoming documentation including Personal Questionnaires (PQs), Regulatory submissions and other documentation is requested to be submitted electronically through the different mediums, whilst all payments for application, authorisation and ongoing licence fees are to be submitted by means of bank transfer.

Outgoing Documentation by MFSA shall be in pdf format or through the relevant MFSA portals where applicable and documentation sent by email should be treated as official MFSA communications.
For further details kindly refer to circular here.