Bank of Valletta (BOV)

Measures to support businesses
The Bank is earmarking a fund of €10 million to be able to provide direct working capital for business customers facing cash flow issues related to COVID-19 scenario. Measures will be considered on a case-by-case basis on the particular circumstances of each business customer and may include:

• Capital repayment holidays ranging from between three and twelve months

• Ease of trade finance services via internet banking at no additional cost

• Provision of direct working capital for customers facing short term cash flow issues

Measures to support personal customers
Flexible moratoria: A minimum of 3 months moratorium on both capital and interest will be applied for home loans and personal loans. The length of the moratorium will be tailored according to your situation and needs
Increases in Overdraft and Credit Card Limits: Assistance will be provided to meet your short-term financial needs through temporary increases in overdraft and credit card limits subject to eligibility criteria at no extra charge
Waiver of Fees: No fees will be charged on rescheduling of home loans and personal loans. Late repayment fees on late credit card repayments will also not be charged. This is for a temporary period.
Extensions on Drawdowns and Utilisation of Credit Facilities: The Bank will entertain term extensions on drawdowns and utilisation of loans free of any charges. These extensions will also apply to the facilities featuring fixed term rates.

Do not visit branches but send an email on info@bov.com.

HSBC Bank Malta

Measures to support businesses
These measures, which are coming into effect immediately for those businesses which meet HSBC Malta’s credit criteria, include:

• capital repayment holidays;

• fee free temporary short-term working capital funding;

• faster turnaround on issuance of shipping guarantees and the waiver of urgency fees;

• as well as the waiver of amendment fees on Letters of Credit impacted by delays. 

Measures to support personal customers
To support our customers who may be experiencing financial difficulties as a result of the COVID-19 emergency, we have launched the following initiatives:

• Customers holding a Home Loan or a Personal Loan can apply for a three-month repayment moratorium on their loan.

• Late payment fee for all Credit Card accounts will be waived.

• Customers may apply for a temporary increase in Overdraft or Credit Card limits subject to eligibility criteria.

HSBC Bank Malta will be limiting access to the premises in order to safeguard employees and customers. It is recommended to use our alternative channels, including Online Banking, Mobile Banking app and Phone Banking. 

Lombard Bank

Measures to support businesses
The Bank has allotted €12.5 million, to provide temporary working capital requirements to those business customers facing temporary liquidity shortages. The fund will be offered on favourable terms, including a fixed debit interest rate of 2.5% per annum for amounts up to €350,000 and for a period up to 18 months.

Each case will be treated on its own merits and subject to the usual lending criteria, while no bank processing fees will be charged. The creation of this fund is apart from any other measures which the Bank may introduce to its customers as assistance during these extraordinary times. Those existing Lombard Bank customers who wish to learn more about availing themselves of this fund are to contact their relationship manager.

Measures to support personal customers
Lombard Bank will assist those of its Home Loan customers whose resources may be negatively affected by the COVID-19 pandemic. In the case of those who may face difficulty in meeting their repayment programme, the Bank will grant a twelve-month moratorium on 80% of the monthly Home Loan repayment. No fees will be chargeable but conditions may apply. Customers who wish to avail themselves of this moratorium are invited to email:  homeloans@lombardmalta.com and we will get back to you. 

BNF Bank

Measures to support businesses
Now more than ever, our Business Relationship Managers are committed to providing financial advice and support with contingency preparations which businesses might require, in order to deal with the pandemic. Business Customers are encouraged to reach out directly to their Relationship Manager.

Measures to support personal customers
You can withdraw cash from any local Bank ATM 24/7 without incurring any related withdrawal charges. BNF Bank will refund all charges related to cash withdrawal from any other local Bank ATMs, until further notice. This support measure is aimed to help our personal banking customers reduce their travel for cash withdrawals.

The bank would like to remind you that you can carry out your everyday banking needs, without having to visit a branch. Use the Internet Banking to view account activity, pay bills, make transfers and use a wide variety of self-service options. 

APS Bank Malta

Measures to support businesses
The Bank is accepting requests for capital moratoria and for minimum periods of 3 months reflecting the respective business cycle of that particular industry or segment.
The Bank is also considering requests for increases in overdraft limits, suspension of financial covenants and other relief measures according to the nature of the request.
In all these cases, rescheduling and processing fees are being waived.
Other specific relief measures will also be considered depending on the particulars of the request.
Commercial Customers are invited to contact their Customer Relationship Manager directly with their request and to discuss options, eligibility and application modalities.

Measures to support personal customers
Home loan customers facing notable reductions in income or other circumstances affecting their employment or business activity, the Bank will receive applications for a moratorium on both capital and interest. The extent of the moratorium will be generous and agreed with each customer according to the particular case. No processing fees shall be charged.
Retail Customers should contact their Branch Manager or Relationship Officer to discuss the same.

Alternatively, customers can contact APS Contact Centre on 2122 6644 or write an email to the COVID-19 Business Response Team at covid19@apsbank.com.mt.