Registration Time: 09:00
Sessions Time: 09:15 - 12:30  including a 15-minute break
Speaker: Ms Mariella Galea
Venue:   Online Webinar

Participation Fees 
MIA Members: €40.00
Non-MIA Members: €75.00
Retired Members: €20.00
Students: €30.00

*Group bookings for 3 or more participants available.

BACKGROUND INFORMATION

This session is designed to strengthen core people-management capabilities that directly impact team effectiveness and engagement. Participants will explore how to address workplace conflict constructively, navigate differences through effective negotiation and delegate work with clarity and confidence.
Through practical tools, the session focuses on resolving disagreements early, achieving mutually beneficial outcomes and empowering team members through well-structured delegation. Emphasis is placed on building trust, accountability and ownership, enabling participants to create positive working environments and support sustainable performance and development within their teams.
Participants will learn strategies to resolve disagreements, create win-win outcomes, and empower team members through effective delegation to build trust and accountability.

By the end of the session, participants will be able to:

• Identify and analyse workplace conflict, from recognising common causes to diagnosing recurring patterns, and the impact on the team.

• Apply constructive conflict-resolution and mediation strategies to resolve conflicts constructively and maintain positive work relationships.

• Use practical negotiation techniques to achieve win-win outcomes while balancing individual, team, and business needs.

• Understand the importance of adapting style and approach, based on context, stakeholders, and organisational impact.

• Apply effective delegation principles and using delegation strategically to drive performance and development in their team.

• Learn how to support, monitor and evaluate delegated work to build accountability, trust, and sustainable results across teams.

Why is the session of relevance to our members?

In today’s tight labour market, organisations face increasing pressure to retain talent while sustaining performance in complex and fast-paced environments. Strengthening capabilities in conflict management, negotiation, and delegation enables issues to be addressed early, priorities to be aligned, and accountability to be effectively shared.
As employees place greater value on positive work environments and meaningful development opportunities, these skills are critical in fostering engagement, supporting growth, and building resilient, high-performing teams that drive long-term organisational success.

Target Audience

Team leaders, Supervisors, Managers, HR professionals.

Speaker's Profile

Mariella Galea is an HR Consultant and Trainer at HR TalentLEAD a trusted partner for organisations seeking to optimise their HR processes and build high performing teams. With over 25 years of experience in driving learning and leading people, she brings a wealth of HR expertise and professional experience to provide innovative HR solutions.
She has driven projects and initiatives related to excellence in HR, leadership development, training programmes, employee engagement, performance management and HR technology, supporting organisations to deliver on their purpose through their people.

EVeNT CPE COMPETENCies

3 Professional

WEBINARS TERMS AND CONDITIONS

Terms and conditions  apply

DISCLAIMER

By Registering and/or Booking for this event, you agree that MIA will collect your information which will be using it in accordance with its Privacy Notice available at the following link.

Please note that all webinars are recorded by the MIA. Such recordings will be retained by the MIA for internal use.